YOU CAN VIEW YOU-TUBE VIDEOS OF OUR FACILITIES  HERE!

  ACCOMMODATION RATES / BOOKING CONDITIONS

We may require a 50% deposit from new clients depending on length of stay, or during peak holiday times.
 
Rates are per day or part thereof!

Payment is by cash only, for new clients, full payment is due on arrival, for repeat clients, payment may be made on arrival or departure.

We accept both euro and sterling although for the best rates we do advise changing your sterling before arrival

'NO SHOWS' OR CANCELLATIONS OF 5 DAYS OR LESS DURING PEAK SEASON, OR 48 HOURS OR LESS IN LOW SEASON BEFORE YOUR DUE ARRIVAL DATE, WILL BE LIABLE FOR THE FULL COST OF THE BOOKING!

DOGS:   

Small /Medium: e.g...Yorkie / Chihuaha/ Westie/ Min Schnauzer/ Shitzu/ Lasa etc...12.00  euros per day* 

Large: e.g...Golden retriever /setter / labradoodles/ giant schnauzer/ labrador /collie/ springer spaniel etc...14.00 euros per day*

The above breeds mentioned are only for example, if you are unsure of your pets size then call for a visit and introduce us and we can give you a quotation

 *A min charge of 20.00 euros applies to all kennel bookings regardless of length of stay

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CATS: 

9.00 euros  per day 

The cattery is fully heated during the winter season 1st October - 31st March, the cost of which is included in our price, for heating requested outside this season, an additional daily charge will apply

A minimum charge applies regardless of length of stay

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 OUR PRICES INCLUDE ALL YOUR PETS MEALS, TREATS, DENTASTICKS & CHEWS/BONES WHERE APPLICABLE 

PLEASE NOTE THAT WE ARE UNABLE TO ACCEPT ANY PETS WHO ARE UNDER THE AGE OF 6 MONTHS FOR THEIR OWN WELL-BEING. 

WE  ARE HAPPY TO ARRANGE  A TOUR OF OUR KENNEL & CATTERY FACILITIES AT YOUR CONVENIENCE OR FEEL FREE TO POP IN DURING OUR OFFICE HOURS.

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How To Book Your Pets Place

Bookings are accepted by telephone or by visiting Swillyvalley in person only. Regular customers may book their pets place through our FaceBook page.... https://www.facebook.com/swillyvalley

Unfortunately we are unable to take provisional bookings.

 Calling Swillyvalley from N.Ireland: 00-353-74-9368145  

Calling from within county Donegal: 9368145  (donegal area code is 074 if calling from within ROI)

please note these are landline numbers only! we do not operate a mobile phone

our office hours are:

 Mon - Fri: 10am - 6.00pm , Sat: 11am - 5pm 

Office closed on Sunday...........answering machine is available outside office hours

you may email us your inquiry : [email protected]

 BOOKING ESSENTIALS!  IT IS VITAL TO PROVIDE ALL YOUR PETS HEALTH INFORMATION WHEN BOOKING.

PLEASE ENSURE YOUR PET IS IN A CLEAN AND WELL GROOMED CONDITION READ FOR THEIR ARRIVAL DAY 

An excess of hair on your pet especially in the rear end regions may cause difficulties during their stay!

*WE RESERVE THE RIGHT TO REFUSE ACCEPTANCE OF ANY PET WE CONSIDER TO BE IN AN UNHYGIENIC OR UNHEALTHY CONDITION*

 ENSURE YOUR PET HAS RECEIVED THEIR ANNUAL / FULL REGIME OF VACCINATIONS, BOOSTERS & OTHER TREATMENTS AT LEAST 10 DAYS BEFORE ARRIVING AT SWILLYVALLEY

PLEASE BOOK  AT LEAST 48 HOURS IN ADVANCE. IT MAY BE POSSIBLE TO ACCEPT YOUR PET AT SHORT NOTICE IN AN EMERGENCY DEPENDING ON  THE SEASON BUT WE CANNOT GUARANTEE THIS.  

FOR RESERVATIONS DURING OUR BUSIEST SEASONS e.g.  BANK HOLIDAYS, SCHOOL HOLIDAYS & MID-TERMS, EASTER & SUMMER, CHRISTMAS / NEW YEAR  HOLIDAYS, WE RECOMMEND THAT YOU RESERVE  YOUR PETS ACCOMMODATION  WELL IN ADVANCE  TO BE SURE  OF A PLACE.    

ALTHOUGH OUR KENNELS ARE VERY SPACIOUS, WE DO NOT RECOMMEND THAT MORE THAN 2 DOGS BE HOUSED IN THE SAME KENNEL. 

PLEASE GIVE ANY SPECIAL REQUESTS AT TIME OF BOOKING AS IT MAY NOT BE POSSIBLE TO ALTER ARRANGEMENTS ON ARRIVAL 

MEDICATIONS..... IT IS IMPORTANT THAT YOU DISCUSS WITH US AT THE TIME OF BOOKING SHOULD YOUR PET REQUIRE MEDICATION TO BE ADMINISTERED DURING THEIR STAY. ALL MEDICATION INCLUDING PRESCRIPTION FOODS MUST BE CLEARLY MARKED WITH YOUR PETS NAME, SURNAME, TYPE OF MEDICATION, STRENGTH AND DOSE RATE.  DETAILS OF ANY PRE-EXISTING CONDITIONS , MUST BE DISCLOSED AT TIME OF BOOKING OR BEFORE ARRIVING AT SWILLYVALLEY 

WE DO NOT RECOMMEND ACCOMMODATING MORE THAN 2 CATS IN A SINGLE UNIT.  GROUPS OF FAMILY CATS CAN BE ACCOMMODATED TOGETHER IN OUR LARGER SUITES

 ARRIVAL & DEPARTURES

Please ensure your dog arrives on a secure lead and your cat arrives in a suitable pet carrier. We will store any items safely until your return. Please label any personal items e.g. pet carriers and leads / harnesses / dog coats where possible.

Guest arrivals / departures are during the following hours

MON - FRI : 10.00am-1.00pm / 2.00pm - 6.00pm

SAT : 11.00am - 1.00pm / 2.00pm - 5.00pm 

SUNDAY : limited hours & dependant on season, please inquire

CANCELLATIONS

NEED TO AMEND OR CANCEL YOUR BOOKING? THEN LET US KNOW AS SOON AS POSSIBLE...WE MAY HAVE SOMEONE ON STANDBY AWAITING A PLACE!

 'NO SHOWS' OR BOOKINGS NOT CANCELLED AT LEAST 48 HOURS BEFORE ARRIVAL WILL BE LIABLE FOR THE FULL AMOUNT DUE! 

 DELAYED ON YOUR ARRIVAL OR DEPARTURE DAY?....WE MAY BE CONTACTED BY PHONE, EMAIL OR THROUGH FACEBOOK!

IF YOU HAVE ANY FURTHER REQUESTS/SPECIAL NEEDS REQUESTS FOR YOUR PET PLEASE LET US KNOW WHEN BOOKING.

 Would you like to keep up with your pet while away?

Swillyvalley offer a highly professional & discreet service, and the safety of your pet is a high priority, therefore it is our policy not to post photos or videos of your pet to our Facebook/ Instagram pages at any time during their stay with us  

We are happy to keep you up to date on your pets progress during their stay with us so follow our Facebook page & send us a message and we can provide private videos & photos of your pet enjoying their holidays.

https://www.facebook.com/swillyvalley

WE LOOK FORWARD TO WELCOMING YOU & YOUR PET TO SWILLYVALLEY

VACCINATIONS ARE ESSENTIAL! ARE YOUR PETS UP TO DATE?
HAS YOUR PET BEEN MICRO CHIPPED?

Ensure your pets vaccinations are up to date, visit your vet annually.

WHY NOT SHARE OUR SITE WITH YOUR FRIENDS!